Responsible Gaming

Responsible gaming is a principle that encourages a conscious and informed approach to gambling as a form of entertainment. It is essential that players engage with dollycasino's games in a safe and controlled manner, understanding the risks and maintaining full control over their gambling activities. dollycasino is committed to supporting its players by providing tools, resources, and assistance to ensure a positive and responsible gaming experience.

Risk Awareness

Gambling, while enjoyable for many, carries inherent risks. It is important to recognize signs that may indicate a potential gambling problem or addiction. These signs include, but are not limited to:

Frequently placing bets or increasing the amount wagered beyond personal limits.
Spending a disproportionate amount of time thinking about gambling or planning when and how to gamble.
Neglecting personal, professional, or social responsibilities due to gambling activities.
Feeling restless or irritable when trying to stop or reduce gambling.
Chasing losses or gambling to relieve negative emotions such as stress or anxiety.
Borrowing money or relying on others to continue gambling.

To help identify risky behavior, you may consider the following self-assessment statements. Reflect honestly on whether these apply to you:

Do you often gamble longer or for higher stakes than you originally intended?
Do you find gambling interfering with your daily life or responsibilities?
Have you tried to cut down or stop gambling but were unsuccessful?
Do you feel anxious or restless when not gambling?
Have you hidden or lied about your gambling habits to family or friends?

If you answer "yes" to one or more of these questions, it is advisable to consider using the responsible gaming tools offered or to seek professional support.

Limits & Tools

dollycasino provides multiple tools within your personal account to help you control your gambling activity and avoid excessive spending or playtime. These include deposit limits and time management options:

Setting Deposit Limits

You can set daily, weekly, or monthly deposit limits to regulate how much money you place into your account. To do this:

Log into your dolly-casino.games player account.
Navigate to the Responsible Gaming or Limits section in your profile settings.
Select Deposit Limits and choose the desired limit period: daily, weekly, or monthly.
Enter the maximum amount you wish to deposit within the chosen period. Please choose figures that align with your personal financial situation and entertainment budget.
Confirm and save your settings. Limits take effect immediately.

Time Spent Limits and Session Timers

To prevent prolonged gambling sessions, dollycasino offers session timers and playtime monitoring. After the allotted time expires, you will receive a notification prompting you to take a break.

Enabling Breaks ("Time-Out")

If you wish to pause your gambling activity temporarily, you may activate a Time-Out period ranging from 24 to 72 hours:

Go to the Responsible Gaming section in your personal account.
Select Time-Out and choose a pause duration between 24 and 72 hours.
Confirm your choice. During this time, you will be unable to access your account or place bets.

Time-Outs provide an effective way to take immediate breaks from gambling without committing to longer exclusions.

Self-Exclusion

If you recognize that gambling is becoming a problem or wish to take a prolonged break, dollycasino enables you to self-exclude your account, either temporarily or permanently. This process ensures you cannot access your account or gamble for the chosen period.

How to Activate Self-Exclusion

Log in to your dolly-casino.games account.
Navigate to the Responsible Gaming section.
Select Self-Exclusion.
Choose the exclusion period. Options range from 6 months up to lifetime exclusion.
Carefully read all terms regarding the self-exclusion, including restrictions on access and withdrawals.
Confirm your decision. Upon confirmation, your account will be blocked immediately.

Consequences of Self-Exclusion

You will be prevented from logging into your account for the entire exclusion period.
Withdrawals of any remaining balance in your account may be subject to processing in accordance with dollycasino's withdrawal policies. Please contact customer support for details.
You will not be able to register new accounts with dollycasino during the exclusion period.
If you choose lifetime exclusion, reinstatement of your account is not possible.

For assistance or questions regarding self-exclusion, please contact dollycasino's responsible gaming support through the contact details provided below.

Support Resources

dollycasino is committed to providing access to professional support organizations specializing in gambling addiction prevention and treatment. Below is a list of reputable organizations and hotlines available to Canadian players and internationally:

GAMCARE - Provides confidential advice, support, and information on problem gambling in the UK but accessible internationally online:
Website: www.gamcare.org.uk
Helpline (UK): 0808 8020 133
Gamblers Anonymous - A fellowship of men and women who share their experience, strength, and hope to solve their common problem:
Website: www.gamblersanonymous.org
Meetings and support groups available worldwide.
Canadian Problem Gambling Helpline - National support for gambling problems in Canada:
Phone: 1-888-230-3505 (24/7, confidential)
Website: www.problemgambling.ca
Réseau Québécois de l'Obsession Compulsive (RQOC) - Offers resources in French for Quebec residents:
Website: www.rqoc.ca

These organizations offer counseling, self-help tools, group support, and information on treatment options to help individuals regain control over gambling behavior.

Help for Family

If a family member or loved one shows signs of gambling addiction, approaching the topic with care, empathy, and understanding is essential. Here are some recommendations:

Start a non-judgmental conversation: Express concern calmly and listen actively to their feelings and experiences.
Encourage them to seek help: Suggest professional support such as psychotherapists specialized in addiction or contact helplines.
Utilize family support groups: Engage with forums and chat groups where families affected by gambling addiction share advice and support.
Maintain boundaries: Protect your own well-being and avoid enabling behaviors such as providing money for gambling.

Useful family support links include:

Next steps may involve consulting a qualified psychotherapist with experience in addictive behaviors or contacting regional hotlines for tailored guidance.

Operator's Commitment

dollycasino implements an internal risk management framework designed to identify potentially problematic gambling behavior proactively. This includes continuous behavior analysis and the deployment of automated warning messages when risk indicators are detected.

Behavioral monitoring analyzes betting frequency, bet size, session duration, and deposit patterns.
If unusual or risky patterns emerge, dollycasino may send messages advising players to reconsider their activity or use available limits.
In cases where significant risk signs persist, the responsible gaming team may initiate direct contact with the player to offer assistance, discuss concerns, and provide relevant resources.

All interactions respect player privacy and comply with applicable privacy laws and regulations. The goal of these procedures is to promote responsible gambling and protect players from harm.

Updates

dollycasino is committed to keeping players informed about any changes related to responsible gaming policies, tools, or terms. Notifications will be delivered through the following channels:

Email communications sent to registered players' email addresses.
Prominent banner notifications posted on the dolly-casino.games website.

The responsible gaming page and related policies are reviewed regularly and updated as needed to comply with evolving regulations and best practices. The last update to this page was made in June 2025.

Contact & Feedback

For any inquiries regarding responsible gaming, support requests, or self-control assistance, players may contact dollycasino's dedicated responsible gaming department via the following channels:

Email: [email protected]
Phone: Not specified at this time. For urgent support, please utilize the support organizations listed above.
Feedback Form: Accessible within your personal account under the Responsible Gaming section, allowing confidential submission of requests relating to self-control, account limits, or support.

dollycasino encourages players to contact the responsible gaming team whenever assistance is needed or concerns arise regarding gambling behavior.